The need for printing in companies can appear in many different ways. The demand for using and supporting problem-free, efficient solutions rises among all divisions from office settings to printing departments.
Behind the well-known printing mechanisms in the office, support for a technological and accountable environment is paramount.
Printing tasks often occur in huge quantities, which are being produced by industrial equipments at certain manufacturers. This process is widely different from the usual office printing, so customers often have a need for special support. Continuous production support is overseen by supervision systems and personal partaking in the process by colleagues, even to the extent of a 24-hour support at all days of the year.
Due to the wide spectrum of supported page description languages, our support team can diagnose and solve problems for equipments deployed by all manufacturers. If there are no standard solutions to the problem, our developers can produce innovative solutions, in many cases beyond the capabilities of the manufacturers of the printers itself.
The devices that are being transported to the printing office by the manufacturers, as well as their software, need to match a number of unique challenges. The expertise of our team is at the disposal of our customers, in order to solve these problems, including colour management and attached technologies.
- Printer driver support and know-how
- PDL analysis and change (PCL®, PostScript®, PDF®, etc.)
- Device Management (SNMP)
- RIP support and know-how
- Coaching of users
- Color Management problem analysis and solving
- Support of solutions for alternating data printing (VIPP®, VPS, etc.)
- In a manufacturing environment, changing, correcting and rebuilding of files made in either page description language need to be done in most cases. This should be considered the speciality of the team, especially in the cases of Adobe PostScript, HP PCL and PDF formats.
Some examples of our challenges:
OMR for PDF’s:
PDF® processing solutions
When in 1991, one of the founders of Adobe Systems laid down the goals of Project Camelot, they were crystal clear to everybody: all industry branches felt the necessity of a platform-independent common ground, that could forward visual information on its own – from any platform to any other platform. This project led to the creation of the PDF in 1993. Maybe not even Adobe knew how incredible of a career would lay ahead of the PDF. Nowadays, not only text, pictures and multimedia information are being transferred with it. It is used by websites, digital press, it hides electronic invoices with a digital signature (with an additional authentic timestamp), and being read on smartphones.
Its versatility, and the diversity of its use created new challenges. Besides the literal reading of PDF’s, it is no longer taken for granted that a document composition system would create it in the same proportioning as the destination, for example an electronic invoicing system would want it. Or for example the tax agency only considers a digitally signed document as official, but the available version of the hardware or software providing the signature has different requirements for the PDF document. There are close to infinite number of combinations available. Our company has encountered a number of situations, which required high-speed transformation of PDF files (of up to twenty to eighty thousand telecommunication invoices). Thes included merging, separation by customers, attaching outside data sources as XML attachments, swapping of texts or converting them to printable PostScript files. These created the group of resources that are being successfully used over multiple platforms, integrated to the systems of our business partners.